Hotel & Restaurant

Leveraging social media platforms, got better customer engagement, and less retention

For Hotel & Restaurants, the more customer it is, the better it is. But our clients faced issues with attracting new customers, retaining existing ones, and increasing revenue in a highly competitive market. To overcome these hurdles, they came to us and we offered our strategic solutions to them.

The plan

To understand their current digital presence, our team conducted an in-depth analysis of their target audience and competitors. Then we made a proper plan that included SEO, Social Media Marketing, Email Marketing, Content Marketing, and Online Reputation Management. We also worked on their website to make it user-friendly.

What they wanted

  • Similar concern was there and that's they wanted more customer engagement and less retention. They wanted to increase their overall revenue.
  • They wanted us to strategize a digital marketing plan to enhance their visibility and target their audience. They gave the freedom to utilize every platform.

What we delivered

  • Our team first worked on their website and made it mobile-friendly. Then they created engaging and visually appealing social media content to captivate the audience. Also, to maintain a positive online reputation, we closely monitored customer reviews and feedback.
  • With more walk-ins, online bookings, improved customer engagement increased by almost 80%, and enhanced online visibility, even there was overall revenue increase by almost 15-20% within a short period.

Our success stories

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